Sales Training
Become a Better Sales Professional
If you’re an auto mobility sales professional, these courses will help you sharpen your fundamentals while expanding your skillset!
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NMEDA Certified Sales Consultant – This is a comprehensive series of sales modules meant to improve the skill sets of salespeople and their managers.
Introduction to Automotive Mobility – As the name suggests, this course is a high-level introduction to the auto mobility industry. Perfect for on-boarding or a basic refresher course.
Back to Basics: Dealer Sales Training – Basic sales techniques are the order of the day in this brief, elementary course.
Back to Basics: Dealer Sales Training
A thorough, easy to understand look at the auto mobility sales cycle.
Cost: $70 – Members Only
The NMEDA Dealer Sales Training course provides a basic primer on the mobility equipment industry players, products, medical awareness, and sales best practices. This course is suitable for anyone working in mobility equipment sales, service, or support.
Introduction to Automotive Mobility
This primer is a great resource for salespeople, techs and any other staff new to auto mobility.
Cost: FREE
This 35-minute tutorial provides a brief overview of the automotive mobility sector for anyone who is new to this industry. It is a great on-boarding tool for new employees or a refresher training for both sales and technician personnel. Topics covered include:
- Overview of Automotive Mobility Industry
- Medical Diagnoses and Recommending the Right Product
- Funding Sources
NMEDA Certified Sales Consultant (NCS)
Move more metal with this comprehensive mobility sales consultant certification program.
Cost: $70 – Members Only
The NMEDA Certified Sales Consultant (NCS) Program is a training curriculum custom built for sales consultants in the adaptive automotive industry. From building rapport, to motivation, garnering the sale, closing and providing customer satisfaction, this course is comprehensive and customized for the automotive mobility industry.
The NMEDA Certified Sales Consultant (NCS) Curriculum was designed in consultation with Paul Webb, a principal of Paul Webb Sales Training and WebbVT.
The NCS consists of the following 8 modules, with the number of questions and estimated completion time for each in parentheses. All modules require a minimum 80% score.
- Introduction: 7 Keys to Success & VAK Training This fast-paced course teaches you how to quickly build rapport with a customer by identifying their learning style. (1.5 hours, 20 questions)
- The Technique and Sales Process: This course takes you through the entire process of selling a vehicle by building a relationship with the customer. (4 hours, 45 questions)
- Take it to the Next Level: It’s time to up your sales by learning about personalities, technology, prospecting, and self-improvement. (3 hours, 26 questions)
- Auto Phone Training Inbound & Outbound: In this module, Paul Webb describes how to best reach your ultimate goal on a phone sales call: setting the appointment. (2 hours, 8 questions)
- Finance & Insurance Training: F&I experts, Mike Bennett and Paul Webb of Paragon Dealer Services, model the best F&I presentation from start to finish. (2 hours, 27 questions)
- Best Practices for Auto Sales and Management: How to anchor, motivate, and close. (1 hour, 1 question)
- Service Advisor Training: How to improve profitability and customer satisfaction. (3 hours 22, questions)
- Classic Automotive Sales Masters: Advanced business communications, effective listening/closing techniques, time management. (4.5 hours, 31 questions)
- NCS Final Exam: Final Exam (0.5 hour, 25 questions)